Trial Pro, P.A. – Managed IT Services
Client: Trial Prop, P.A.
Corporate Headquarters: Orlando, FL
Company Size: 1-50 Employees
Industry: Legal
Capabilities:
• Personal Injury Legal Services
Trial Pro, P.A. is a small personal injury firm that has served thousands of clients through their 6 offices in the state of Florida. The Trial Pro, P.A. attorneys carry more than a century of collective legal experience and decades of working together as a team. Trial Pro, P.A. has been recognized by “Super Lawyers”, “Million Dollar Advocate Forum”, “Best Law Firms of America”, and was recently listed as one of Expertise’s “Best Car Accident Lawyers in Orlando”.
Their goal was to work with Kavaliro’s Managed Services Divison, an agile and knowledgeable team, to provide aid to their IT needs. After being dealt “terrible” IT services and poor pricing from their previous Managed Services Provider, Kavaliro was able to step up and deliver the top-notch service Trial Pro, P.A. desired.
Challenge:
With aging and worn out hardware, slow servers, and inconsistent IT support, Trial Pro, P.A. was in need of Kavaliro’s assistance. They were concerned about the security of their data and wanted to incorporate reliable servers, network protection and disaster recovery into their IT infrastructure.
Solution Overview:
Knight Federal Solutions was looking for a dependable IT provider to manage their technology, which they found in Kavaliro’s Managed IT Services. Kavaliro’s team made the transition to the Kavaliro’s Trial Pro, P.A. employed Kavaliro’s Managed Network Services to address and resolve their IT difficulties. Kavaliro developed a custom-tailored hosted server environment that delivered data security, reliability, and scalability to meet the organization’s ever-growing information technology needs. To prepare for this new solution, the client opted for a Hybrid Azure hosted cloud solution. In addition to receiving automatic software/hardware upgrades, the organization also gained a 24×7 IT support team. This gives them the comfort of knowing that a team of IT professionals is readily available to help with not only the initial set-up of their solution, but also to continuously support Trial Pro’s 7 Locations through-out Florida.
Change-over Highlights:
Professional Services – Corporate Office upgrades and enhancements
- Project Management Services
- Cloud and Network infrastructure
- Corporate Office Network (Firewall, Router, Wi-Fi, security controls)
Microsoft 365
- Office 365
- Advanced Threat Protection Enablement
- Cyber Security Training training
- SSO/2FA/MFA Rollout
Disaster Recovery Planning and Business Continuity Program
- Technical Solutions Policy enablement
Results:
With Kavaliro’s Managed Network Services, the client enjoys 24×7 IT support, is able to retrieve their data at a near 100% up-time, and can access their data remotely. Whether at work in Orlando or away in another Trial Pro, P.A. Office, the organization’s staff can safely and quickly access their data with the assurance of knowing they are using state-of-the-art reliable and secure technology. With the proper technology solutions in place, the Trial Pro, P.A. can easily expand their business and focus on achieving their mission.
“Kavaliro was a great improvement over our previous IT Team. They are all knowledgeable and professional, they work quickly and always ensure the job “
Mellissa Anne Waters, Director of Administration at Trial Pro, P.A.